Scenario suite

Choose the path. Watch the work move.

One contained demo suite for professional service paths. Pick the industry, steer the client state, and see how Harper Relay replies, falls back, logs the background work, and keeps authority bounded.

Online store / Revenue save

Return question before checkout abandonment

Contact says

I want this, but if the size is wrong am I stuck with it? Also when would it arrive?

Harper Relay says / Scripted path

Good question. You are not stuck with it. I can confirm the return window, show the size guidance, and check the fastest delivery option before you decide.

Scripted path ready. Generate only when you want a fresh take.

Scene context

Contact: Shopper with return and delivery anxiety

Trigger: High-intent cart with an unanswered policy question.

Availability: Owner in production block. Revenue-save rules active.

Voice preview

Persistent operator voice: calm, steady, capable. Contact roles stay distinct by scenario.

Voice preview loads when the scenario has a playable take. If not, the scripted path stays available.

Background actions

1Cart concern tagged as return-risk, not generic abandonment.
2Return policy and size guidance surfaced without sending the shopper away.
3Delivery estimate checked before the buyer leaves the page.
4Owner digest records the product page friction for later repair.

Authority guardrails

1Answer published policy only.
2Offer approved shipping or first-order incentive when rules allow.
3Escalate refund exceptions and damaged-order disputes.

Owner digest

1High-intent shopper asked return and delivery questions.
2Policy answered and shipping ETA checked.
3Cart follow-up should reassure, not discount first.

Browser fallback

The suite does not rely on a typed chat box. If live generation, voice playback, or browser audio fails, the demo stays usable through preselected scenario paths, buttons, sliders, scripted replies, and visible background actions.

Next step

Turn one scenario into the first operating lane.

Start with the business path that already leaks time or revenue. The onboarding form captures tools, access gaps, authority rules, and the first lane to test.